Case Study: Wegmans Food Markets

Case Study: Wegmans Food Markets

The iVedix Approach How does Wegmans stay in the top 10 of Fortune Magazine's annual "100 Best Companies to Work For" for eight consecutive years? By investing in an iVedix Solution, Wegmans was able to save time, money and increase customer and employee satisfaction.

Challenge: Reduce Shrink and Unsellable Product

Issues causing the problem:

  • Separate Systems / Lack of visibility
  • Reporting at different periods
  • Manual efforts to reconcile problems
  • Balance of right items vs. customer demand

Prerequisites:

  • Couldn't cause any workflow disruption
  • Designed to look and feel like existing applications
  • Facilitates ease of use
  • Minimizes training
  • Shares info with Wegmans internal portal and back end systems, but totally transparent to users decision-making

Solution: Empowerment!

  • Gave 2,500+ managers/personnel daily access to key data
  • Provided entire company same version of truth
  • Could analyze data across any time, store or product line by key measures
  • Got access to data specific to their area of responsibility
  • Created transparency across product lines and stores, simplified Benchmarking and Collaboration

Solution: BI Analytics = WISE

The iVedix Approach
  • Product of Collaboration - integrated dozens of systems
  • Fast, Flexible and Intuitive - decision focused KPIs
  • 15 unique source systems
  • 9 million / 2 hours / SKU level / Daily with 15,000 hits a week
  • Improved customer experience and purchasing behavior
  • Empowers employees. Better decision-making. More success.
  • Improves employee attitude toward accountability and competitiveness
  • Motivates employees - they can see they make a difference

Feedback

Category Merchant:

  • I use WISE Timeframe a lot. I like the new more complete portal screen that first comes up with all P&L departments. It lets me easily compare my deptartment to others and Total Company.

Department Head:

  • Your timing was perfect. What a joy to open this morning. GREAT that Perishable & Non-Perishable are together - WOW. Great that Total Shrink has added more departments - can not wait until they are all there - and it is FAST!!!!!

Store Manager:

  • WISE is a great tool for planning and measuring your progress and we are certainly fortunate that our company leadership were wise enough to invest in such a powerful tool - it has certainly helped us achieve levels of success that we thought impossible a few years before.

Press

Wegmans Cuts Shrink with iVedix BI Solution